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Commitment:
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Treat clients equally without
discrimination, pursue a principle of unconstraint and equality,
and there must be no discrimination or adulation;
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Carry out tests and calibrations
according to the quality manual, procedural documents and
technical standards and persist
in realistic approaches to assure
impartiality, validity and scientificity of testing and
calibration;
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Strictly comply with the statement on
impartiality and protecting confidentiality;
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Resolve complaints received from
clients or other parties according to defined procedure.
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